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1. Responsible for the efficient and professional running of the Executive Lounge, including relationships with other departments. 全面負責行政酒廊日常運作，協調與其他部門的合作。 2. Work shifts are covered with adequate staffing; ensure correct staffing during peak periods and during high occupancy. 合理安排各班次人手，確保在繁忙的時段和住房率較高時有足夠人手。 3. Keep update and necessary information of Hotel and city to answer or provide services to inquiry guests. 及時更新酒店、城市信息，以方便服務客人之需。 4. Ensure that all Marriott Rewards guests, VIP guest and repeat guests are identified; recognized, pre-blocked and special treatment is brought to the room. 熟悉，認知所有的萬豪禮賞會員、貴賓客人和回頭客人，確保他們的個性化需求得到跟進和辦理. 5. Have PMS and MARSHA skills. 熟知酒店管理系統和萬豪訂房系統的操作。 6. Ensure that Food and Beverage supplies and guest amenities are requisitioned on a daily basis. 根據每日住房情況，確保客用品、食品酒水充足。 7. Ensure all guests are enrolled in our Marriott Rewards Programme upon check in. 確保每一位客人都有機會參加萬豪禮賞計劃。 8. Establish goals and objectives to improve the department. 設立部門的目標和任務，并不斷改進，以提高部門的服務。